Nanaimo Airporter Customer Reviews

I’ve used this company 4 times. Happy with the service

Dan    April 16, 2023  

Tremendous service provided, would never go with anyone else. Always prompt excellent service & Staff

Dale    March 22, 2023  

We have used the Airporter for years. Always on time and dependable friendly service, making a stress free departure and arrival. Well done!

Donalda Hargrove    March 7, 2023  

Highly recommend this service. The car came right on time & the driver was very friendly. He even accepted directions from us as he was not familiar with our area. Would do this again any time we fly from Nanaimo

Barb Guenette    February 23, 2023  

We have always had outstanding service in every regard from you and recommend you to all of our friends. Keep up the great work!
Debra and Wayne

Debra and Wayne    February 9, 2023  

A lot easier than trying to find a ride at 4 am for those early flights.

Dan    January 31, 2023  

The Nanaimo airporter has never let me down. Reasonably priced, nice people, always on time. Excellent service. I’ve used them dozens of times.

Deborah    January 4, 2023  

Very reliable an friendly

Duncan Cooney    December 29, 2022  

Have used these folks for years. One year Nanaimo was fogged in & plane redirected. These folk were smart enough to watch the flights & were there to pick us up when we got in by fluke at midnight! The friendliest service EVER!

stella    December 14, 2022  

The driver was friendly, and patient! My luggage took alot longer to come out and the driver had no problem accommodating me. Grateful to have an affordable and professional service like this on the island!

Sofia    December 12, 2022  

I have used this service a number of times and have always had excellent service. Thank goodness for Nanaimo Airporter. So happy they also go to the ferries.

Wendy Benjamin    December 10, 2022  

Prompt pick up polite driver
Clean van

Nonie J Vandersluys    November 15, 2022  

Great service, Great people.

Rob S    November 5, 2022  

We have been using Nanaimo Airporter for years and have never been disappointed. Reliable, friendly and professional.

Kyt Cuthbert    September 26, 2022  

Highly recommend this amazing service!

Judy    September 11, 2022  

Highly recommend this amazing service!

Judy    September 11, 2022  

Excellent door to door service! This makes air travel to and from Nanaimo extremely convenient.

Doug Fraser    September 7, 2018  

Thanks for meeting us at YCD when we arrived on a much delayed Air Canada flight from YVR in the small hours of Saturday, August 18. Fine service.
Robert Howell and Jennifer Pike

Robert Howell    August 22, 2018  

Please confirm

Sue    August 22, 2018  

Good job

Edmund    August 12, 2018  

Always prompt, courteous, reliable service.

Sheila Blaclkledge    August 3, 2018  

Never late, always early, great service.

Kurt Wege    July 27, 2018  

Used this excellent service before and found the driver courteous and friendly

Wendy JamesonAuthor-Required    July 11, 2018  

They treat my elderly mother like a queen and I love them for it. she uses this service all the time.

Sharon Fauchon    June 27, 2018  

Never been late, always early - even in the dead of night!

Kurt Wege    June 21, 2018  

Great service. Friendly staff

Louise Matt    June 19, 2018  

I just received a message which answered all of my questions! Even though they are full and unable to accommodate me I would definitely call them again. They not only returned my call quite promptly but the employee was very helpful in answering all of my questions
They will be my first call next time!!

Cherish Scott    April 13, 2018  

First time using this shuttlle, thanks so much Chris for accommodating us and our change in plans. Dawn was there waiting for us and everything went smoothly. We’ll definitely us your service again.

Cynthia Beaton    April 5, 2018  

I love the reliability, and the willingness to try a little harder if it means helping me make a connection.

Heather    February 5, 2018  

Very pleased with the friendly service I got in Jan of 2017 when I booked them from Nanaimo to Duncan. Going to use them again January of 2017.

Evelyn    December 13, 2017  

Driver was friendly and professional.

Daniel    December 9, 2017  

Nanaimo Airporter has so many 5 star ratings for a reason. They were reliable, on time, and friendly.
Would use again and recommend to my friends.

Carrie    November 12, 2017  

I have used this service several times and cannot express how great the service has been. What a treasure for Nanaimo. Keep up the good work.

Roberta Taylor    November 11, 2017  

i have used the airporter every time i fly and come back it is fast to the airport and easy to contact

mark    October 17, 2017  

i have used the airporter every time i fly and come back it is fast to the airport and easy to contact

mark    October 17, 2017  

Amazing service! Very reliable

Taylor    September 2, 2017  

The driver arrived a bit early. 😊 He was friendly and professional. We appreciated his help with the luggage. I would highly recommend this service. It was much cheaper than staying in a hotel near Nanaimo and we would have needed a cab anyway.

Sonya Vanderhoeden    August 1, 2017  

great service the lady on the phone is always pleasant the drivers are fabulous and seriously you cant beat the prices.

brad    July 30, 2017  

I would highly recommend this service. The drivers were friendly and on time. One less thing to worry about when travelling.

Kathy    May 16, 2017  

Best deal you will find...and 24/7. 5 for 5 so far for me.

Stephen Marlatt    April 10, 2017  

Wonderful service. Were so lucky to have the Nanaimo Airporter, i only wish i found out about them sooner as ive been paying through the teeth for cabs to and from nanaimo airport over the past few months going back and forth to alberta to see my father in the hospital. Courteous, fast and ill never take a cab again. Thankyou, you made this trip so much easier on me.

Nicole    December 12, 2016  

I'll not likely ever drive my own vehicle to the airport again - this is such a great service! Every driver is polite and friendly, and always available with time to spare. It is unbelievably cost effective too!

Lydia Palm    October 14, 2016  

Always use you, always satisfied.

Audrey Laliberte    September 8, 2016  

I have used the Nanaimo Airporter many times on my way to Gabriola Island and I am always completely satisfied with the excellent service I have received.

Susan    August 24, 2016  

Thank you for the great service.

Sandy Murray    July 29, 2016  

I have taken this shuttle many times for out of town flights and find it very reliable and completely stress free.

Wendy    May 30, 2016  

Always very nice drivers very reliable and very reasonably priced I would reccommend it to anybody

Sheila MacKenzie    May 27, 2016  

Always prompt dependable and friendly service.

Bob Grondin    May 25, 2016  

Always friendly and on time. :) Great service with a smile.

Koren Bear    May 17, 2016  

I would recommend the Nanaimo Airporter to anyone that needs to get to the airport, the service was convenient and affordable.... The staff was friendly, courteous and on time. I will certainly use this service again.

Kathleen Chalk    May 7, 2016  

A reliable, stress-free, courteous service providing on-time pick-ups and deliveries from home to ferry or airport and back - no need to worry about parking fees, very reasonable fares, leave your car at home! Thank you, bj

Barb    March 1, 2016  

Great service. Driver was very friendly and timely.

Eric    February 21, 2016  

Not only is the service so well priced, but it is always on time. Jay knows how to provide great customer service. I would never take a taxi, I would solely rely on the Nanaimo Airporter.

Warren Lee    February 15, 2016  

Great service, great price

Always friendly and talkative drivers

A pleasure to give them my service

Joseph Drew    January 25, 2016  

We Have used this company for several years now, and can honestly say, that they are absolutely fantastic!!! being seniors, we appreciate the dependability & pricing, Nanaimo is so fortunate to have such service, thanks to all of you.

Tom Taylor    January 24, 2016  

We have been using Nanaimo Airporter, for several years now, and have always been completely satisfied, with their fantastic service, it is so nice to see your driver waiting to greet you, as you exit the ferry terminal, thank you

Tom Taylor    January 5, 2016  

Been a great service in the past. I hope that you are available Christmas Day.

Sooz svensson    December 24, 2015  

Awesome service I always use you guys when I'm coming home.

RandA    December 18, 2015  

Thanks so much for the service!

clarke    December 18, 2015  

Used this service for the first time tonight. Excellent service and they will have my business in the future. Thanks for helping out at the last minute!

Linda    November 29, 2015  

Polite, professional, always on time. Our go to service for travel to the airport!

Christel    November 23, 2015  

Always fantastic service!

Ruth Good    November 21, 2015  

Always fantastic service!

Ruth Good    November 21, 2015  

Great service! Great price! Jay and Pat are amazing! I use this service up to 4 times a month. Always on time!

Rob    June 28, 2015  

Thank you Nanaimo Airporter!

We were looking for alternative to an expensive taxi ride from Duke Point to our home, luckily we stumbled across their website. booking an online appointment was quick and easy. After a long day of traveling we were very thankful to have such awesome service. Highly recommend anyone to use Nanaimo Airporter

Kyle    April 14, 2015  

Thank you very much Nanaimo Airporter ! for delivering my baggage delayed by the airline company !!! it had my medicine without which my health was declining ! thank you very much for your service , i feel much better now !!!

Dany Mnuel    August 31, 2014  

Great service - wasn't sure whether I was headed to my daughter's house or whether to the hospital as she was in labour - the driver was so great and assured me that he would get me wherever I had to be - thank you!!! It was a girl and she is beautiful!!! - and I arrived just in time :)

Dianne Conn    December 20, 2012  

Just a shout out to the Nanaimo Airporter for helping us transport some guests today! These guys are all about service and like us at Ambassador, always working as a team, even when it comes to other transportation companies! you guys are awesome!!

Ambassador Shuttle Service
Connecting the Comox Valley

Kevin East    June 13, 2012  

I have been using the Nanaimo Airporter for several years now. Their service has always been punctual, courteous and extremely professional. They always get me to my flight on time and are always there when I come back from my trips.

As a professional businessman I highly recommend the Nanaimo Airporter to any traveler.

Keep up the great service.

Gary M.    October 20, 2009  

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Nanaimo Airporter offers 24/7 door to door service within the Greater Nanaimo Region, including Lantzville, Cedar, Extension and Yellow Point, as well as Ladysmith, Duncan, Parksville, Qualicum Beach and Nanoose. These services include 24/7 door to door service of Departure Bay, Gabriola and Duke Point Ferry terminals as well as the Nanaimo airport.

Nanaimo Airporter offers services to Victoria and Comox Airport as well. Call for rates.

Don’t see your destination on the list? Just call or fill out our contact form and Nanaimo Airporter will take care of you as well.